Above and Beyond
Stories
  • My wife was flying from Kansas City to Norfolk with a connecting flight in Philadelphia. Because of delays in KC, the time she was going to have to meet her connection was only 13 minutes. Anyone familiar with PHL knows that’s nearly impossible to accomplish. After attempting to speak to airline personnel and airport personnel to see if there was any way they could let the connecting flight know about the delays, I had run out of hope that she was going to make the flight. This of course meant she’d be spending 13 hours in the airport waiting for the next flight out. I called the Liberty USO to see if they could have a cot on standby for her. Chris, a volunteer at the USO did more than I could have ever imagined. He got a description of my wife from me, got her gate information, and went to wait at her gate so he could escort her to the connecting flight. Chris met my wife when she came out of the gate and walked her to the gate of her departing flight, taking the fastest way he knew. The doors were closing as they arrived and Chris made sure she made it on to that plane. In my experiences with different USO’s I’ve never been disappointed, but I was blown away at the service and support Liberty USO and especially Chris offered. If you’re ever passing through PHL please swing by the USO and give them a big thanks from a very grateful soldier and their wife.

    PFC Gilliland
    Army